:root{--bg:#f6f7f9;--card:#fff;--ink:#1c2430;--mute:#6b7685;--line:#e3e7ec;--ok:#1f8a4c;--warn:#b7791f;--bad:#c0392b;--info:#2b6cb0}*{box-sizing:border-box}body{margin:0;font:14px/1.45 -apple-system,Segoe UI,Roboto,sans-serif;background:var(--bg);color:var(--ink)}header{background:#111827;color:#fff;padding:12px 20px;display:flex;gap:16px;align-items:center}header b{font-size:16px}header span{color:#9ca3af}main{padding:20px;max-width:1400px;margin:0 auto}.grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));grid-gap:12px;gap:12px;margin-bottom:18px}.card{background:var(--card);border:1px solid var(--line);border-radius:10px;padding:14px}.kpi .n{font-size:24px;font-weight:700}.kpi .l{color:var(--mute);font-size:12px;text-transform:uppercase;letter-spacing:.03em}table{width:100%;border-collapse:collapse;background:var(--card);border:1px solid var(--line);border-radius:10px;overflow:hidden}td,th{text-align:left;padding:8px 10px;border-bottom:1px solid var(--line);vertical-align:top}th{background:#fafbfc;color:var(--mute)}.pill,th{font-size:12px}.pill{display:inline-block;padding:1px 8px;border-radius:999px;font-weight:600;background:#eef1f5}.ACTIVE,.HEALTHY,.OK,.PROCESSED,.SENT,.SUCCEEDED{background:#e3f4ea;color:var(--ok)}.DEGRADED,.HELD,.PARTIAL,.PAUSED,.QUEUED,.UNLINKED{background:#fdf3e1;color:var(--warn)}.DEAD,.DOWN,.ERROR,.FAILED,.REJECTED{background:#fbe5e2;color:var(--bad)}.NOT_CONFIGURED,.NOT_CONNECTED,.SKIPPED,.UNVERIFIED{background:#eef1f5;color:var(--mute)}.MOCK_TESTED{background:#e6eefb;color:var(--info)}button{border:1px solid var(--line);background:#fff;border-radius:6px;padding:4px 9px;cursor:pointer;font-size:12px;margin:0 4px 4px 0}button:hover{background:#f2f4f7}button.primary{background:#111827;color:#fff;border-color:#111827}input,select{border:1px solid var(--line);border-radius:6px;padding:6px 8px;font-size:13px}.tabs button.on{background:#111827;color:#fff}.mute{color:var(--mute);font-size:12px}.err{color:var(--bad)}.row{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.notice{background:#fff8e6;border:1px solid #f3d38a;padding:10px 12px;border-radius:8px;margin-bottom:14px}code{background:#f2f4f7;padding:1px 4px;border-radius:4px}header{flex-wrap:wrap}.topnav{display:flex;gap:4px}.topnav a{color:#cbd5e1;text-decoration:none;padding:4px 10px;border-radius:6px}.topnav a.on,.topnav a:hover{background:#1f2937;color:#fff}header .who{margin-left:auto}a{color:var(--info)}.missing{color:#9aa3ae;font-style:italic;font-size:12px}.unverified{background:#fff4e5;color:#9a5b00;border:1px dashed #e8b45a}.c360-head{display:flex;gap:16px;align-items:flex-start;flex-wrap:wrap;margin-bottom:14px}.c360-head h1{margin:0;font-size:22px}.c360-head .meta{display:flex;gap:6px;flex-wrap:wrap;align-items:center;margin-top:6px}.c360{display:grid;grid-template-columns:270px minmax(0,1fr) 290px;grid-gap:14px;gap:14px;align-items:start}.c360 aside .card+.card{margin-top:12px}.c360 .card{overflow-x:auto;min-width:0}.c360>section{min-width:0}.c360 h3{margin:0 0 8px;font-size:13px;text-transform:uppercase;letter-spacing:.04em;color:var(--mute)}dl.kv{display:grid;grid-template-columns:110px 1fr;grid-gap:4px 8px;gap:4px 8px;margin:0;font-size:13px}dl.kv dt{color:var(--mute)}dl.kv dd{margin:0;word-break:break-word}.tabs{display:flex;gap:4px;flex-wrap:wrap;margin-bottom:12px;border-bottom:1px solid var(--line);padding-bottom:8px}.tabs button{font-size:13px;padding:6px 12px}.filters{display:flex;gap:6px;flex-wrap:wrap;align-items:center;margin-bottom:10px}.tl{list-style:none;margin:0;padding:0}.tl li{display:grid;grid-template-columns:34px 1fr;grid-gap:10px;gap:10px;padding:10px 0;border-bottom:1px solid var(--line);cursor:pointer}.tl li:hover{background:#fafbfc}.tl .ico{width:30px;height:30px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:14px;background:#eef1f5}.tl .ico.MESSAGING{background:#e6eefb}.tl .ico.CALL{background:#e3f4ea}.tl .ico.COMMERCE{background:#fdf3e1}.tl .ico.CRM{background:#f1e8fb}.tl .ico.WEB{background:#e6f6f8}.tl .ico.STORE{background:#fde8ef}.tl .t{font-weight:600}.tl .d{color:#374151;margin:2px 0;white-space:pre-wrap}.tl .m{color:var(--mute);font-size:12px;display:flex;gap:8px;flex-wrap:wrap}.detail{background:#fafbfc;border:1px solid var(--line);border-radius:8px;padding:10px;margin:6px 0 4px;font-size:12px;overflow:auto}.detail pre{margin:0;white-space:pre-wrap;word-break:break-all}.metrics{display:grid;grid-template-columns:1fr 1fr;grid-gap:8px;gap:8px}.metrics div{background:#fafbfc;border:1px solid var(--line);border-radius:8px;padding:8px}.metrics .n{font-weight:700;font-size:15px}.metrics .l{color:var(--mute);font-size:11px}.stages{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:14px}.stage{flex:1 1 120px;border:1px solid var(--line);border-radius:8px;padding:8px;background:#fff;min-width:120px}.stage.reached{border-color:#9ed4b2;background:#f2fbf5}.stage.current{border:2px solid var(--ok)}.stage .k{font-weight:700;font-size:12px}.stage .s{font-size:11px;color:var(--mute)}.conv{display:grid;grid-template-columns:300px minmax(0,1fr);grid-gap:12px;gap:12px}.conv .list>div{padding:8px;border:1px solid var(--line);border-radius:8px;margin-bottom:6px;cursor:pointer;background:#fff}.conv .list>div.on{border-color:#111827}.bubble{max-width:80%;padding:8px 10px;border-radius:10px;margin:6px 0;background:#eef1f5}.bubble.OUTBOUND{margin-left:auto;background:#e6eefb}.bubble .m{font-size:11px;color:var(--mute);margin-top:3px}form.inline{display:flex;gap:6px;flex-wrap:wrap;align-items:center;margin:8px 0}form.inline textarea{flex:1 1 260px;min-height:34px;border:1px solid var(--line);border-radius:6px;padding:6px;font:inherit}.list-table td a{font-weight:600}@media (max-width:1150px){.c360{grid-template-columns:250px minmax(0,1fr)}.c360>aside.right{grid-column:1/-1;display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));grid-gap:12px;gap:12px}.c360>aside.right .card+.card{margin-top:0}}@media (max-width:760px){main{padding:12px}.c360,.conv{grid-template-columns:minmax(0,1fr)}.stage{flex:1 1 140px;min-width:0}.c360-head h1{font-size:19px}.c360>section{order:1}.c360>aside.right{order:2;display:block}.c360>aside.left{order:3}.c360>aside.right .card+.card{margin-top:12px}.list-table thead,header .who{display:none}.list-table tr{display:block;border-bottom:1px solid var(--line)}.list-table td{display:block;border:none;padding:3px 10px}.tabs{overflow-x:auto;flex-wrap:nowrap}.tabs button{white-space:nowrap}}.subnav{display:flex;gap:4px;flex-wrap:wrap;background:#fff;border-bottom:1px solid var(--line);padding:6px 20px}.subnav a{text-decoration:none;color:var(--ink);padding:4px 10px;border-radius:6px;font-size:13px}.subnav a.on{background:#111827;color:#fff}.subnav a:hover:not(.on){background:#f2f4f7}.kanban{display:flex;gap:10px;overflow-x:auto;padding-bottom:8px}.kanban .col{min-width:230px;flex:0 0 230px;background:#eef1f5;border-radius:10px;padding:8px}.kanban .col h4{margin:2px 0 8px;font-size:13px;display:flex;justify-content:space-between}.kanban .opp{background:#fff;border:1px solid var(--line);border-radius:8px;padding:8px;margin-bottom:6px;font-size:13px}.buckets{display:grid;grid-template-columns:repeat(auto-fit,minmax(300px,1fr));grid-gap:12px;gap:12px}.buckets .card h3{margin:0 0 6px;font-size:14px;display:flex;justify-content:space-between}.buckets ul{list-style:none;margin:0;padding:0}.buckets li{padding:5px 0;border-bottom:1px dashed var(--line);font-size:13px}.buckets li:last-child{border:0}.COMPLETED,.CONVERTED,.DONE,.MET,.ON_TRACK,.QUALIFIED,.WON{background:#e3f4ea;color:var(--ok)}.AT_RISK,.DRAFT,.HIGH,.IN_PROGRESS,.NURTURING,.OVERDUE,.PROCESSING,.UNASSIGNED{background:#fdf3e1;color:var(--warn)}.BREACHED,.LOOP_BLOCKED,.LOST,.UNQUALIFIED,.URGENT{background:#fbe5e2;color:var(--bad)}.ARCHIVED,.CANCELLED,.DUPLICATE_SKIPPED,.INACTIVE,.NOT_MATCHED{background:#eef1f5;color:var(--mute)}.defs{font-size:12px;color:var(--mute)}.defs dt{font-weight:600;color:var(--ink);margin-top:4px}.defs dd{margin:0}.kpi{cursor:default}.kpi.click{cursor:pointer}.kpi.click:hover{border-color:#111827}.kpi .h{font-size:11px;color:var(--mute)}textarea{border:1px solid var(--line);border-radius:6px;padding:6px 8px;font:12px/1.4 ui-monospace,Menlo,monospace;width:100%}.split{display:grid;grid-template-columns:2fr 1fr;grid-gap:14px;gap:14px}@media (max-width:900px){.split{grid-template-columns:1fr}.kanban .col{min-width:200px;flex-basis:200px}}.buckets>.card,.split>div{min-width:0}.buckets .card,.split .card{overflow-x:auto}@media (max-width:760px){main table.list-table,main>table{display:block;overflow-x:auto}.subnav{padding:6px 10px}main{padding:12px}}